CH360 Launches Easy-to-Use Medicaid Billing Software, an AI-Enhanced Member Portal, and a Free Nonprofit Grant Finder

Community Health 360 (CH360) today launched its next set of AI Native products and resources for Community-Based organizations (CBOs) and Community Care Hubs: an Easy To Use Medicaid Billing Software, AI-enhanced Member Portal, Executive Intelligence, Revenue Cycle Management, a Community Care Hubs Playbook and free AI funding tools.

SEATTLE, Nov. 12, 2026 — Community organizations are being asked to coordinate more services, document results and navigate more complex funding arrangements. Yet the information needed to do that work often sits in separate intake forms, service records, billing systems and funder reports. CH360 is building around a simpler idea: document the work once, then use that record to coordinate care, support payment and demonstrate impact.

"The people doing this work already know what their communities need," said Melissa of Vibe Health Solutions. "What they need from technology is a way to carry that knowledge across services, funding requirements and organizational boundaries—without asking frontline teams to document the same work over and over. When we make that easier, we give community organizations more room to focus on the people who depend on them."

"Community organizations should be able to see the full path from a person's request for help to a service delivered, a payment collected and an outcome they can explain." Sadie Peterson

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The AI-enhanced Member Portal is designed to give people a mobile-friendly way to connect with a CBO. Planned capabilities include guided intake, document and consent submission, appointment requests and access to next steps. Staff would review submissions before information enters the organization's client workflow. AI assistance is intended to make forms easier to complete while leaving people and staff in control of what is submitted and accepted.

RCM 360 is the easy to use Medicaid Billing and Reimbursement Platform designed to connect documented services with the financial work that follows: checking requirements, preparing claims or invoices, tracking payer responses, resolving denials and reconciling payments. For care hubs, the planned workflows also account for services delivered across participating CBOs. The goal is to help teams see what work is ready to bill, what is waiting on action and what has actually been paid. All this with Eligibility checks prior to services delivery.

The Community Care Hubs Playbook gives hub leaders a practical way to assess the infrastructure needed to support a CBO network, from shared workflows and data practices to contracting, payment operations and performance reporting. CH360 also provides free AI tools to help CBOs find relevant grant opportunities across the United States from Federal, Local, MCOs and private funders and get sourced, plain-language answers to Medicaid questions.

"Community organizations should be able to see the full path from a person's request for help to a service delivered, a payment collected and an outcome they can explain," said Sadie Peterson, co-founder and CEO of CH360. "That is the connection we are working to make easier for both frontline teams and the leaders responsible for sustaining their work."

CH360's newly launched products extend the company's approach of helping people who help people, with mobile-friendly member access, revenue operations and the most comprehensive solutions for care hubs. The company delivers all of this at a affordable price disrupting antiquated older technology vendors.

Organizations can learn more at CommunityHealth360.com.

Media Contact

Sadie Peterson, Co-Founder and CEO, Community Health 360, Inc., 1 541-974-3726, [email protected], http://www.CommunityHealth360.com, https://LinkedIn.com/company/community-health-360/

SOURCE Community Health 360, Inc.